TechLINKS Q1-07 Table of Contents


		12 Editor’s View By Kevin Howarth 13 Georgia’s IT Thought Leaders 13 “A Lesson on ‘Chaos Management’” by B. Scott McGlaun, Chief Information Officer, Synovus Financial Corp. 14 “Unstructured Data - The Next Frontier” by Helen Berg, CIO, IBM Internet Security Systems 14 “VoIP’s Impact on Communications” by David Guthrie, Chief Technology Officer, Premiere Global Services 15 “Information Management and the Effect on Traveler Security in the 21st Century” by Linwood Hayes, Chief Information Officer, Travel Inc. 15 “Two Overlooked Aspects of Technology Staff Development” by Chris Koc, Chief Technology Officer, The FacilityGroup 16 CIO Profile Jean-Michel Arès The Coca-Cola Company TechLINKS sat down with Jean-Michel Arès to discuss how The Coca-Cola Company is currently leveraging technology to improve its business – along with exploring the leadership philosophies behind one of Georgia’s most renowned technology leaders. By Mike Adkinson and Kevin Howarth

20 Demand-Side Q&A Interviews with Georgia-based CIOs who are driving the demand of technology services and solutions. Robert Taylor 21 Rocky Wiggins, Vice President and Chief Information Officer, AirTran 21 Robert Taylor, Chief Information Officer/Director of Information Technology, Fulton County Government Barbara White 21 Barbara White, Chief Information Officer and Associate Provost, The University of Georgia 21 Dave Cochran, Chief Information Officer, John Wieland Homes Dave Cochran 22 Hal Scott, Vice President of Information Systems and Chief Information Officer, MCG Health, Inc. 22 John Dunbar, Chief Information Officer, EMS Technologies 22 Rickey Luke, Chief Technology Officer, Knology 22 Chris Mahaffey, IT Director, Ply Mart		23 Jim Thie, Vice President and Chief Information Officer, Habitat for Humanity International 23 Harley Lingerfelt, Vice President for Information Management and Technology, SCAD 23 Don Williams, Chief Information Officer, Hutcheson Medical Center 23 Leneta (“Neta”) Counts, Director, Information Technology Services, Agnes Scott College 24 Mark Balte, Vice President of Research and Development, Logility 24 Don Otto, Vice President of Technology & CTO, Market Velocity, Inc. (MVI) 24 Demand-Side Q&A 2.0 Catching up with past Demand-Side Q&A interviewees through a series of short podcasts, highlighting their recent experiences and outlook for 2007. 24 Michael Brice, Senior Vice President and Chief Information Officer, Industrial Distribution Group 24 Joe Oesterling, Chief Information Officer, Cbeyond 24 Tim Davis, Chief Information Officer, Popeyes

60 Supply-Side Q&A

Interviews with Georgia-based CEOs of technology and technology services companies who are supplying technology services and solutions.

Wain Kellum

Jeff Clement

Veanne Smith

61 Wain Kellum, Chief Executive Officer, Trusted Network Technologies (TNT)

61 Jeff Clement, Managing Director, Professional Services, Technology; Spherion

61 Veanne Smith, Vice President and Co-founder, SolTech

61 C. Tycho Howle, Chairman and Chief Executive Officer, nuBridges

62 Jay Chaudhry, Vice Chairman and Chief Strategy Officer, Secure Computing

62 Bill Nussey, Chief Executive Officer, Silverpop

62 Brian Cohen, President and Chief Executive Officer, SPI Dynamics

62 Dave Williams, Chief Strategist and Co-Founder, 360i
63 Jay Reeder, Chief Executive Officer and Co-Founder, VoiceNation

64 Professional Advisory Services

Rick Walker

A debut TechLINKS editorial department in which local professionals communicate their expertise to technology executives and discuss trends and opportunities which may improve their management acumen.

64 Rick Walker, Clements Walker: “Managing the Fees of Attorneys – Don’t Take No for an Answer”

64 John C. Yates and Linda Klausing, Morris, Manning & Martin: “Managing Legal Services for the Tech Entrepreneur: The Role of Project Management”

65 Charlie Paparelli, Paparelli Ventures: “The Power of a Thought - To Thine Own Self Be True: An Encouragement to All Entrepreneurs and Those that Should Be”

65 Doug Isenberg, The GigaLaw Firm: “The Growing Threat of Domain Name Disputes and How to Resolve Them”

65 David Rubenstein and Bogue Miller, The Miller Richmond Company: “Factors to Consider When Leasing Office Space”

65 Peter Baron, Carabiner Communications: “Five Tips for Building Relationships with Key Opinion Leaders”

66 Group LINKS:Your Guide to Georgia’s Leading Associations and Communities

A section encouraging the development of associations and communities by relaying their newsletters to interested Georgians.

66 Georgia Tech Buzz
68 TechBridge
70 Georgia CIO Leadership Association
71 Women in Technology

75 Let’s Do Business!
77 Mixin’ & Minglin’
78 TechLINKS Sponsors

80 Where Are They Now?

Looking back 10 years ago to review highlights in the Georgia technology industry during 1997, and finding out what the key people and companies are doing now.

72 Community Publishing
Software Asset Management Allows Companies to Cut Costs and Protect Their Organizations, Rex Reed, Microsoft The Power of Beauty: Making Users More Forgiving of Websites, David Felfoldi, Vascent Startup Lifecycle, Cindy Cheatham, Advanced Technology Development Center Web 2.0 for the Rest of Us, Paul Hernacki, Definition 6 Customer-Centered Experience Design: Creating Loyalty in an Experience Economy, Cord Woodruff, Definition 6 Google Bombing Explained Brian Easter, NeboWeb Why Managed Services?, Robby Ball, Definition 6 Today, Small Business Can Think Really Big, Joseph Cardamone, United States Federation of Small Businesses (USFSB) Organic SEO – What Does It Really Mean?, Scott Buresh, Medium Blue Search Engine Marketing You’re Wasting Money If You’re Paying Your Web Designer for SEO, Tom Shivers, Capture Commerce IT Security: Are You at Risk?, Chad Steward, CCCi Better B2B Web Copywriting Lowers Your Cost of Sales, Todd Miechiels, Todd Miechiels, Inc. Does Your Idea Pass?, George Lemmond and Trudy Neyden, Lemmond on-Target Marketing; Business Essentials and Associates How to Audit, Analyze, and Mitigate Supply Chain Vulnerability, Jeff Karrenbauer, INSIGHT		International Deals:Top Ten Traps for the Unwary in an International Business Transaction, James M. Fisher II, Esq., FSB Corporate Counsel Catch Your Prospect’s Interest With Clear, Concise Writing, Mary McCauley-Stiff, Five Star Writing, Inc. More Customer Satisfaction, Less Scope Creep, Paul Born, AntFarm, Inc. The State of CRM, Hal Harz, Renaissance Enterprises Printers Can Be Expensive and Risky Additions to Networks, Mark Wood, Cambia Security E-newsletters:The Subtle Way to Keep Your Foot in the Customer’s or Prospect’s Door, Krishna Avva, Avva Communications The Power of the “Next Step” in Marketing IT Products and Services, Ed Gandia, Ed Gandia Copywriting Crossing the Technology Chasm, Greg Smith, DevHealth Consulting Marketing Automation:The New Automation Frontier, David Ryan, MarketingCentral PDA & Smart Phone - Business Security Impact, Marc Froemelt, Schooley Mitchell Telecom Consultants of Atlanta Focus on Situational IT Assessments, Don Curt, CIO Services Tips for Bootstrapping Your Startup, Scott Burkett, HiddenMarket Group Setting Up a Compliant Records Management Program:Where Do You Start?, Jeffrey D. Bridges, Cadence Group

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TechLINKS Q1-07

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